FAQs
All frequently asked questions in one place!
our FREQUENTLY asked QUESTIONS
Q: Do you accept walk-ins?
A: No, we do not accept walk-ins. All visits are by appointment only to ensure each client receives dedicated time and attention.
Q: Are consultations required before starting treatments?
A: Yes, all new clients are required to book a virtual consultation. This in-depth skin assessment ensures we fully understand your concerns and can create a personalized treatment plan tailored to your needs. The consultation fee is $250, which is applied towards your treatment plan.
Q: What does my deposit go towards?
A: Your deposit secures your appointment and is applied to the cost of your treatment. This helps manage our schedule and ensures your commitment to the appointment.
Q: How long does it take to see results?
A: While some improvements may be noticeable early on, significant results typically take 3-6 months. Little changes results into bigger, long-lasting improvements. Consistency and adherence to your treatment plan and home care regimen are key to achieving the best results.
Q: Why is there a cancellation/no-show fee?
A: We serve high-level clients who value their time and ours. A cancellation or no-show fee reflects the importance of respecting our time and resources. Late cancellations or no-shows can disrupt our schedule and affect our ability to serve others effectively.
Q: What is skin prep and why do I need it?
A: Skin prep is a mandatory 4-8 week period before advanced treatments such as peels, lasers, or microneedling. During this time, you must use specifically recommended products to ensure your skin is in the best condition to receive treatment and to minimize the risk of adverse reactions. Skin prepping demonstrates your compliance, commitment, and understanding. It prevents complications by ensuring we only perform treatments when your skin is ready to accept them. Skin prep involves finding the perfect balance between hydration and exfoliation. A well-structured skin prep period will enhance results and reduce complications post-procedure. If you can't commit to this, don't expect the best results.
Q: What is the investment involved in your treatments?
A: The investment varies based on your specific treatment plan. Our initial virtual consultation is $250, which is applied to your treatment plan. Maintenance facials range from $200 to $500 depending on the duration and treatments included. Contact us for a detailed breakdown of costs tailored to your needs.